I have been going here for 4 or 5 years now because I really TRY to be a loyal customer. I can't justify spending any more money here.
5 years in the owner is nice to me, but still doesn't know my name. I go there 10 times a year minimum - so it shouldn't be that hard to at least RECOGNIZE me.
I decided to have my wedding dress altered there this year because I knew and trusted her. She made a big to do about my dress and my wedding, but when I stopped by with my ENTIRE wedding party to pick up ALL of our dresses, she had no idea what we were talking about. "Dress? What type of dress?"
Uh, my WEDDING dress? The only one in the store? Hanging right there?
Every pair of pants she has hemmed for me - from jeans to slacks - has been too short, by over an inch, and she charged me SIX dollars to sew a button back on... when I brought her the button.
I am sure there is better service elsewhere, along with better prices.