I used the alterations service and it was fantastic. I brought in 3 skirts to be hemmed (according to another skirt that was correct length). All 3 were done perfectly and in the style of the original hem, which differed on each skirt. Had a zipper replaced and was done correctly with a better quality zipper then the original. The price was extremely reasonable compared to other tailors in the area. My husband has his dry cleaning done there and has been pleased with price and service.