Kelly was beyond wonderful! My friend and I dropped in to get our nipples pierced. Kelly was professional. I got flushed immediately after (I have with previous piercings), he was quick to react, angled a fan, lollipop in hand and requested help with a sprite. Within a minute I felt perfect. Minimal pain during piercing and for about an hour after. The next day I wouldn't have known I got pierced. I actually have a vacation in August which I extended one day so I could get another piercing by Kelly. I highly suggest it. I highly suggest Kelly.