The few times I visit this Starbucks, I'm greeted with friendly service. I appreciate the smiles in the morning. I would say though, the peddlers outside of the Starbucks are annoying. I understand the struggle and this neighborhood isn't the greatest but someone begging for cash AFTER I offered to buy a coffee instead and the guy scoffed, that's annoying.
Maybe work on the exterior elements to make it safe and secure for folks who just want coffee.