Called to make an appointment, left a message on her answering macine and then waited 3 days for a callback I finally emailed her on the 4th day and she responded promptly....we agreed on a date 10 days later because of her so-called busy schedule. On the day of the appointment I travelled the 20 miles to her salon for my 10:00 a.m. Booking only to find the door locked and the suite dark . I waited 20 minutes and then left. I never heard from her as to what happened. I GUESS SHE IS JUST TOO BUSY TO TAKE ON ANY NEW CLIENTS. Total waste of time..good reviews do not matter if you don't show up for your clients.