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  • I used Renters Warehouse to rent out our former home after my wife and I moved out of state. They actually did a really good job finding a tenant (hence the 2 stars). The agent was quick to provide feedback from prospective walkthroughs, and was actually able to rent the house faster than originally promised. They are expensive in this area, but I'd say I got my monies worth. The issues we had with them all stem from their property management services. They took forever to respond to maintenance requests from the tenants, causing unnecessary frustration. All requests were merely forwarded, with no additional requests for clarification from the tenant, often times making it difficult to approve repairs, especially when the requests were ambiguous. Their quotes were often times grossly over priced, we were once quotes 900 to fix a 10 year old washing machine. We purchased a brand new washer and had it installed from Home Depot for less than $400. They would forward HOA violation notices to us directly and not the tenant, requiring us to contact the tenant directly for resolution. Eventually we had the tenant start coming to us directly with issues, which seemed to work out a lot better for everyone. We were usually able to get repairs done quicker and cheaper than if Renters Warehouse had handled it. In the end we paid them 90 bucks a month to handle the city taxes and forward the rest of the rent. I'd say it wasn't worth it.
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