The ice room is great. Very creative and the app was fun to play. You are in the Ice/ cold room for an hour and that is about the right time. Ice room is a 5. The waiting area is not as upscale as it was portrayed. Very plain. They do have board games to play, but menu and ambiance does not make you want to linger. The fur coats are an extra $5 during weekday hours. Friendly. Good family fun. Would be a fun/ different date night, with the lighted bar. Lobby and menu. 3-.