When I got my car serviced at the dealership a few days back, they recommended replacing the battery soon. Sure enough it was starting up a little slow, so I wanted to go in and see if it would be wise to get it replaced then and there, upon my visit to O'Reilly.
The guy waiting on me was quickly and easily able to check the condition of the battery for me, and recommended replacing it. He told me that I could probably get some more time out of the one that was in there, but I also explained my situation that I have to drive to and from the other end of town for work on a regular basis. I asked if they had someone there that could install the battery if I bought one, and they said they could do it, no problem.
They even checked me in their system (I had bought my last batter there), and were able to save me a TON of money on the new battery based on this. That alone was a huge plus for me.
The employee helping me almost immediately got out there and began removing the old battery and installing the new one. I think from the time I arrived at O'Reilly to the time they had the new one in and ready to go, the whole process only took about 15 minutes or so - THIS is the way to take care of your customers.
I will definitely return based on this solid experience. Highly recommended.