Went to have pedicure and manicure on Saturday the 8th of August the lady takes me to the chair and says go ahead and sit down and put your feet in and walks away. I put my foot in an scream as it was scalding hot water. She put the cold water on and waited until the water was normal temperature and I put my feet back in pedicure was ok.
Next manicure which was a nightmare. My nails are short and this lady files so hard that it cut into my finger and it started bleeding, she stops and wipes the blood off, said she was sorry,it was an accident. Now the fun part she begins to cut the cuticles and cuts into the skin not once but twice. She had the nerve to say to me "Relax", shocked I told her how can I, you have burned me and cut me.
I couldn't wait for to be done and not once did she offer to give me a discount or apologize when I was paying and leaving. There is no Management overseeing the staff and their job performances. Deluxe pedicure was not deluxe I have had better regular pedicures at other places. This lady needs to be fired as she is ruling the company reputation