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| - I went recently to accompany a family member who had an urgent medical need on a Sunday that wasn't quite serious enough for the emergency room but needed attention before Monday. Our wait was between one hour and 90 mins to see a doctor, which is better than wait times at an emergency room!
The facility and waiting areas were nice and clean. You can enjoy coffee, tea, or bottled water while you wait. However, one thing that they should do to streamline the process is to give out the medical questionnaire forms as soon as you check in with the front desk. Instead, they put your name on a list, directed you to sit down, and after waiting for a while, they would call you back up to the front and give you all of the forms to fill out, which I thought was inefficient.
Still, the overall experience was much more convenient than going to a big hospital. Also, they have locations throughout the area so you can go to a facility close to home. Also, they now have a website where you can check wait times at the various locations before you go.
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