This experience was much better than I was expecting. As soon as you walk in there is someone to greet you, find out why you are there and sign you in. They don't make you take a number or anything like that. They have screens up in the store that tell you who they are serving at that moment and who is waiting and what number you are in line. It's pretty high-tech and makes for a pleasant wait time because you aren't wondering how long you will be there. Everyone was very nice and helpful.