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| - Considering they peg themselves as a high end mediterranean restaurant, if you removed the white table cloths, the pricey menu and the fancy lighting you would consider it a low end Mr. Greek. We went there on a Saturday night with an 8:15pm reservation. We were seated at 9:30pm because our table's 6 person 5pm reservation wanted to hang around for 4+ hours. The maitre'D, Theresa, tried to express her apologies for the delay, but she didn't see it fitting to tell the 5pm reservation that there was another reservation waiting for the table. She didn't want to be rude, however, making us wait over an hour standing at the front was ok with her. Her reasoning was that they may get blasted over social media. Their accommodation for the wait was to cover the first round of drinks. While we stood waiting for our table, we were bumped and pushed by incoming diners. Even the delivery of centerpieces for the next day's event was pushed through at 9pm amidst that crowd and we stood beside other diners' tables to make room. Ridiculous!
When we finally sat down, our waiter ran through the specials and expected our order right there and then with no time to look at the menu. The fact that the kitchen closes by 10pm he needed our order right away. Well isn't that the kicker; they made us wait over an hour WITH a reservation and now there's no time for us to sit and enjoy a relaxing meal. The waiter was hovering over us because he wanted to get out of there. This went on right to the end of our meal.
Now the food: The menu was nothing special and the grilled chicken I ordered wasn't even edible. Too much spice, tough and dry. My husband's lamb souvlaki, a staple at any greek restaurant, was average and could've been served at the local Mr. Greek take out. Very disappointing meal!
Now the loud racket of conversation: I'm Greek and can get very loud especially when having a good time, but the waiter/owner, not sure exactly who he was, came to the table beside us and spoke so LOUD and cackled that we couldn't hear ourselves speak. It went on for a good 10 minutes and became so distracting that our table went silent until he finished. It was so unprecedented to get that kind of loud chatter in a "fine dining establishment". Sorry, but that was the worst experience we've had.
The really troublesome part is that I was still eating my meal when they began clearing the table and I felt extremely rushed. We were offered coffee and dessert but could tell the waiter was relieved when we said no.
This was not my first visit, but definitely the last. There is no excuse for poor service, unless you just don't care but when you charge $24 for a plate of grilled chicken that was 1/4" thick and tough as nails, you need to reevaluate your establishment. They've been around since 1995 but if they keep the "xorio" (village) standard going, they will lose what they've built. I wouldn't recommend this place to anyone!
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