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| - Yesterday was our 2nd time in 12 yrs. at Suncoast Buffet, the 1st being for breakfast (the meal nobody can mess up) & went because someone gave us their free coupons. It was 5:00 and we figured at this hour everything would be fresh and hot. Wrong assumption! On every section (Chinese, Mongolian hotpot, Italian, BBQ) the food was lukewarm. The hot & sour soup wasn't even that. I won't itemize each item I sampled, but I found nothing to be palatable. Their salad bar doesn't look fresh, has very few items, & appears like Las Vegas in the fifties. The Chinese section is pitiful, with overcooked veggies, dried up noodles & a poor selection. The Italian is not your grandma's kitchen... thick, over-cheesed pizza, a mushy lasagna, a very boring pesto over cold bowtie pasta. The BBQ section was serving up steak, dark turkey meat & one more item. I tried the turkey, but didn't have a second bite. There is ONE kind of bread which had garlic on it, was cold & hard from sitting too long. The Mongolian section I skipped because there were only "cheap" choices, like tiny cuts of carrots, bean sprouts, onions, green peppers, & the "meat" of chicken, shrimp & pork was in the back so you couldn't see it until they cooked everything. Desserts? My partner tried 3 of them & said they were tasteless & the cover-up was too much whipped cream.
I spoke to the manager about the total lack of hot food & she said she'd call the chef who finally emerged to tell me all the burners are on hot, there is no problem whatsoever; that she couldn't believe I found all that food to be lukewarm. We left in frustration and chose to never return.
With all of the buffet competition in this town, how can Suncoast/Summerlin serve up such an inferior buffet? And to imply that we don't know how to tell if food is hot or cold is a real insult.
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