I read the reviews good and bad and took a shot because my dog just went blind over a two day period. My regular vet said her retinas detached and the quicker it's treated the better chance of restoring her sight. I showed up without an appointment at 9am hoping they would see her. They got us right in after a short wait. Dr Brinkman gave us meds and a good chance that she will recover her sight. Nobody was rude...everyone was very nice. We had nothing less than a wonderful experience and would definitely recommend Dr Brinkman's clinic.