If I could give it 3.5 stars, I would but there's no option for it.
The atmosphere is casual and fun. It seems authentic based on the diversity of the customers. And it was packed from the time we arrived to the time we left.
The food was good value but not the best quality. The lamb biryani was awesome. The beef short ribs was "ok" but seemed to have a weird powdery texture to it. The Palak & Daal (spinach & lentils) was good. The presentation of the meat dishes was fun because they came out on a sizzling platter! The butter chicken was different than what I was used to (maybe because of a difference in regions) so I would try something else next time.
The service was fantastic. We didn't have to ask for water and they brought out a pitcher of water and cups for us. Servers checked in on us to make sure we were ok too!
Yes - you write your order on a mini-whiteboard and bring it up to the cash. I think it's ridiculous that some of the yelpers post lengthy rants about it. Get over it. The format isn't ridiculous and is used at other places too. Also, they use plastic cups now to serve water.
My group of 4 paid $20 per person and were stuffed. We tried 2 kebabs, 2 meat dishes, 1 veggie dish, 1 rice dish and 2 pieces of naan.
All in all, we had a great time and we are open to try it again in the next few months.