This office redefines the phrase - "I'd rather be at the dentist". No. Really. They do.
Everyone is exceptionally friendly, welcoming and competent. First, they send you a pre-appointment reminder. Then you show up to a paperless office with a calm, reassuring vibe. Then after your appointment you receive a feedback survey.
I tend to be cynical about the sincerity of most businesses when they say they want to "better serve" their customers. In this case, I am fully convinced. I can see the effort; and they are succeeding.
This is why I am loyal and will keep going back for all my dental needs.