I like Panera. It's overpriced but I already know that walking in the door. However what I don't need is rude and overpriced. I'm a nurse, sometimes my job is rough and I all want to do is go grab a quick sandwich and soup Not be talked to like I'm a toddler who needs disciplined. Thanks to an older lady named DIANA, the rudest Panera employee I've ever encountered I won't be patronizing this store anymore