As advertised. All the way. We were reluctant to install and in-wall doggie door, but Shawn did the job, and did it well. He is able to reroute or remove electrical outlet so you get the door where you want. He arrived on time, was prompt with his service, cleaned the work area, and was courteous and polite. He instructed me on how to properly introduce the dogs to their new door, and it worked like a charm. They now come and go without me having to take them out myself. I would highly recommend Desert Star to anyone looking to install a doggie door in their home. Kathy W - Mesa Arizona