Love the professional and knowledgeable staff, ease of appts, ambience of facility, convenient location, and personality of doctor. Juve to lower lip was uberswollen like giant sausage for over 24 hours despite frequent ice, but has since settled down a bit and looks pretty good although kind of lumpy when I smile, 4 days later now. Botox to forehead looks great no complaints. Dr. very personable and spends a lot of time with you and listens to what you would like so that's a real positive. From what I understand he really shines/ specializes in laser resurfacing so I'll plan on moving forward with that.