I am a regular at the Van buren street location and am generally fond of even Stevens ,but this store did not meet me or my wife's expectations... First off a staff member man with black curly hair was smoking a cigarette on the phone outside , then comes in and goes to the kitchen without even washing his hands! That grossed my wife out, she didn't even order anything. I ordered my usual ;the Morrissey and it took 15 minutes. (Not too mad about that because it was busy) The music was blaring, that kind of bothered me but it was Green Day so it was cool. Then the curly haired guy with an accent was not accommodating to me or my wife when we asked for information regarding the complex, and responded with smug and non-genuine service. ES staff is usually very friendly and generous but I didn't feel the same atmosphere here . The food was prepared well, but I do not appreciate the vibe of this store. I will continue going to the location on van buren but see no reason to return to here. The valet was also a huge annoyance. Even though the valet guy meant well and was very courteous and professional to my wife but I shouldn't have to pay to park at a restaurant like this . Overall 4/10.