1 star only because of clean cars... in an industry where Loyalty and Honesty matters in everything, this company deserved no star..
my advice..? read the fine print and never take their word for it.. dont care how nice the clerk is.. looks like they were trained to be crooks.. tell you one thing and deny later.. was quoted a price of $22/day.. only to find out im being charged $85.. called them they told me to call customer service.. i went in there and busted out.. the changed it to $50..
in general, will NEVER rent there again..( sorry Alamo for ditching u guys.. my bizness is back to u..)
p.s. coming from a long trip Africa - Europe - Las Vegas, perhaps the exhaustion caused my reliance on the clerk..
-first time Thrifty renter.. numerous times car renter..
Red Flag: all car rentals centralised.. good.. why is that other rentals have 2-3 computer station-counters and fully staffed, and Thrifty has about 15 stations and only 2 staffs present..? mind you i went it there on 3 different occasions..