This review is the culmination of two separate experiences I've had that I think merits a review.
1. I contacted the service department to request a quote for service on my BMW. The service department couldn't be bothered to respond to my request.
2. I saw they had posted a car for sale with a craigslist ad. I drove from Surprise on a Sunday afternoon, for the salesmen to tell me the car had been sold on Thursday and "it takes awhile for the ad to come off craigslist". Which to me indicated they didn't care about deleting the posting after the car sold, which is entirely possible for even the beginning craigslist user.
Seems like all around bad service to me.