The food here is always pretty good, especially if you go to the restaurant to get it. I've only ordered delivery from here a couple of times, and it's been a nightmare on both occasions. Thinking the first time was a fluke, I tried again about a year later.
I called them after waiting about 90 minutes, sure that they had forgotten about me. I was reassured that my order was being made, but not to expect it until another hour or so, because they only have one delivery driver. When the food did get to my home, I could tell it would have been good if it had been hot and correct. It was neither.
They're operating the whole restaurant with one counter person, one delivery driver, and one cook. I understand the desire for low overhead, but I really am not so sure anymore that the food is "worth the wait."