Had my haircut by Hailey and was very happy with the end result. She listened to what I wanted and gave me a cute lob. She even styled it cute and showed me how to get messy waves with a straightener. The receptionist who took my appointment over the phone (I was able to get in with 20 minute notice after work) was both nice over the phone and in person. I am giving it 5 stars because the location is convenient, parking is decent, pricing is average and it's clean looking.