I bought an Acura in 2015 at this location. They suggested me to buy the ding protection option (paint less dent repair - PDR) and to pay more than 500 usd for the same. I asked them what are benefits of the package and they mentioned that it will cover any dings on your car. I also showed them my old car and multiple small stone marks that I had on the car front bumper and they said that the ding protection package will cover such issues
Fast forward to 2016 August and these guys told me that this package only covers sides of a car! I was angry as I had been given wrong information when I bought the car. I asked for refund. The finance persons agreed that I was given wrong information and tried to correct the problem. But after talking to management he said that that I cannot be refunded. He further tried to say that it is my responsibility to go through entire documentation before signing.
I was going to buy one more acura from them but now I have dropped that plan.
I feel cheated. I would like to have my money back.