I wish I could give negative stars! Horrible. I called to set up an appointment and they didn't even log it in!!! Came in on the appointed time, and the lady was confused and took a while putting information in the computer, disorganized and clearly not used to taking care of transactions by herself. Now I'm waiting for five hours on an OIL CHANGE. No courtesy call, no information about the status of my car! Needs new employees who are knowledgeable and actually has customer service skills!