I have been to both Ballantyne locations and I prefer this one. The place is always clean and the employees are always attentive. It is also not as crowded with corporate people as the community house location. The bread was toasted to perfection and with just the right amount of ingredients. My only complaint is that I find most of their sandwiches too salty for my taste. Particularly, their meats, but when I'm hungry and short on time, I would rather get a sandwich here than the other sandwich chains.