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| - After checking out the Cosmo hotel, we went on a hunt for something to eat. Most of the restaurants weren't opening until later that day (opening weekend of the hotel) so we didn't have many options.
We waited a while before being seated, despite the fact that there were numerous open tables and TONS of staff just STANDING AROUND.
It took about 15 minutes before anyone approached us. Staff was EXTREMELY disorganized, but I'll give that to them since the establishment had hardly been open for a few days.
Our food came and it was pretty good, despite the fact that the kitchen didn't get our orders right. My medium well burger was pretty charred and extremely overcooked (well done).
THEN, MY FRIEND PULLED OUT A HAIR FROM HER BURGER!!!!!
We told one of our waiters (won't even get into the confusion with this), who informed the manager and told us he would speak to us. The manager never approached us. At this point, we were extremely fed up. After the waiter spoke to him again, the manager came to our table, apologized and asked to replace the meal. We ordered our friend a chicken caesar salad salad and a shake since the poor thing hardly had a quarter of her burger.
Our waiter brought out the salad and shake to go along with our bill and informed us that the manager would not exclude the shake from our bill. Considering the above events, this was pretty ridiculous.
On top of it all, there was no chicken on the salad.
THE END.
Wish Jose Andres new restaurant upstairs was open as this was our first choice. At least we got a glimpse of the chef while we were checking that place out.
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