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  • Dubious practices, at best. I put in an application, which they approved. Then, they change the terms and conditions. And when they ask for income verification. I provide it. Then they ask for assurances (which technically isn't kosher, but the Real estate agent I worked with said was standard practice regardless). So, with her suggestion, we offer rent ahead. Then they say they want it as deposits instead, as we approach the deadline of the application. And they change the walkthrough with a 'sight-unseen' clause, as well (which goes against what was originally agreed upon). And, of course, the only person I can reach via phone is Ed. And, well, Ed isn't that fluent, or understandable, on the phone. But, he is the voice of their company. Go figure. And the person he says to talk to, are not available by phone. And she doesn't answer e-mails. And then, everyone left early on the Friday we were trying to make the deadline they set. Heck, Ed even hung up on me at 4:30p.m. that day. So, basically, they juke us out of our deposits. Since there was no-one to talk to, or explain why they would change the terms (and over a week-end, to boot). What a shifty thing to do. The good news is...is that if this is how they conduct business, then it is a great thing they aren't in charge of any properties we're at. I guess that's the flower out of that quagmire of practices they served up. If you haven't dealt with them before, I'm putting you on notice.
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