rev:text
| - I have never written a review on Yelp before, but my experience at Fuchsia was disappointing enough to make me get myself an account. When my husband scheduled a facial for me at Fuchsia for Mother's Day, I had been looking forward to it all week. The spa was running a special of a facial for $49. My impression is that the owners pride themselves on the affordability and accessibility of their spa...unfortunately, sometimes there is a reason we pay more: for better quality! Despite the aesthetician having a very sweet personality, this was NOT the facial I was looking forward to. I'll base my review around Fuchsia's website's (fuchsiaspa.com) claims. In describing their facial, the website boasts it will "properly and perfectly cleanse your skin from all makeup." In the bathroom mirror immediately after my facial, I could see that I still had mascara smudges under my eyes. Not to mention that because the aesthetician didn't wash her hands before massaging my head, I had super greasy hair and felt like I just wanted to go home and take a shower! The website also claims the facial will include "extractions if needed and desired." FALSE. Having extraction done was the main reason I got this facial, but when I expressed this to the aesthetician at the beginning of the facial, she said something to the effect of "I'll see what I can do." Toward the end of the facial when she still hadn't done any extractions and I was getting the sense that she was wrapping up, I asked her about it again. She told me that my particular blemishes are called millia and that they "aren't allowed" to extract them. She also said that everything was "too deep" to extract. She said I would have to do exfoliation on my own for two months before they could come out. Nonsense--I have had facials before and no one has ever had a problem extracting millia or anything else on my skin, especially because they "weren't allowed!" When my husband later called the spa to express our disappointment with this particular aspect of the facial, the manager said they have chosen a license that does not allow them to do these kinds of extraction because they could draw blood. So let the buyer beware: do not expect extractions and do not expect your aesthetician to tell you this directly at the beginning of your facial. Next, let's examine the website's claim that after the facial you will be given the opportunity to "browse the loot specifically chosen by your aesthetician for your one-of-a-kind skin at checkout." Well, that's certainly accurate! My facial ended with an attempt to sell me products from the store (which I've experienced before, no huge deal.) But far more annoying was that from the moment I arrived at Fuchsia, I was inundated with repeated offers of their $59/month membership by everyone from the girl at the check-in desk to the aesthetician to the manager to the check-in paperwork. Does YOUR relaxing spa experience include being upsold at every turn? No, mine doesn't either. As for the spa environment, it also was nothing special--the seating area is quite small and their treatment rooms and hallway are decorated with Ikea prints. I realize I can only speak from one experience, but all in all, it was extremely disappointing and I would not recommend Fuchsia, especially for a facial.
|