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  • I would not recommend this company, sometimes it just pays to pay more extra $$ for the quality of service and assurance of getting what you paid for. We hired Two Men for a total of 4 hours. Three men showed up and they had us sign some paperwork and went to work. However, they took MANY breaks and since it was an apartment complex that we moved out of, I could not see what they were doing only I know it does not take that long each time to load a few boxes into a truck parked 50 feet away. Eventually I came outside to see what was taking so long, to see them drinking and talking in the parking lot. What the heck? I understand it is still hot outside in November but it's not that damn hot, and it's completely unnecessary to take that many breaks. Eventually we are on the road and arrive at the house and everything went at an acceptable pace. Two of the men took a bathroom break which was fine but when the time came to pay the bill, they charged us for another increment of time even though the man admittedly stated that we only went over by 5 minutes! Something about it being "policy" to charge another increment if even only over by a few minutes. I think if they wouldn't have been taking so many damn breaks they would have finished on time. Even though customer service was sympathetic, they didn't offer a refund of the additional increment. A manager called us a few days later and seemed angry that his employees had been slacking off, however I didn't want to bother with the issue anymore so I told him it was fine. I will listen to the reviews more closely the next time I move and avoid this business like the plague.
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