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| - So I will start off by saying that I do not live here but I went to the community for a tour on a Sunday. At first my boyfriend and I were really impressed with the community and were super excited to find an affordable place that was literally right next to Desert Ridge. The unit we toured was a B4 on the 4th floor. How cool is is that there's an elevator?! Also, the unit came with a garage...it wasn't a personal garage as you have to share it with four other units so if someone leaves their door open or if it breaks, someone has access to up to 8 cars. Either way, it's better than the traditional car port.
Here's what turned us off...we toured the unit "as is" and the assistant manager explained that they could upgrade the unit and that he'd show us the model. He said that the upgrades cost about $300-$400 and that the rent would go up a little bit. He also mentioned that they were offering $500 off the total move in.
The model unit was really nice complete with hard wood inspired floors in the common areas, a really nice back splash, and cabinets above the fridge. As we made our way into one of the bathrooms we were greeted by a small dead cockroach. Now, this is alarming because a lot of the residents were complaining in recent reviews about the complex being infested with roaches and worms. We noticed that it was a small cockroach and not a large sewer roach. This is important because the small ones are the ones that infest places by laying eggs whereas a sewer roach is usually a one off and isn't indicative of a place being infested.
We left the complex with John, the assistant manager, stating he would follow up with us regarding whether or not they could upgrade the unit for us and how much it would cost.
On Thursday I heard back and he explained that the rent on upgrading the unit would be $1,370. The rent on the non-upgraded unit was $1,199. Hold up! That's more than just "a little bit" of an increase not to mention kind of a rip off if the upgrades only cost $300-$400. Also, on their website, it says that they're offering $500 off the first months rent but when we went in there John said its $500 off the move in. Total bait and switch. Let's examine that a little more...
$500 off the move in....well they're waiving the security deposit on approved credit and not charging an admin fee and we don't have any pets. The hold deposit is $100, which gets applied to the rent upon move in...so where is the $500 going toward? Makes no sense. It seems they're offering a promotion while not offering one. Also, what's on the website is totally different from what you're told by management. For that reason, I now don't trust them. Plus, we were told the rent would increase "a little bit" if the unit was upgraded. $170/month is not a little bit and honestly, it's not worth it to live in a roach motel.
In regards to the roach infestation, I asked John about this and he said the old manager was responsible for it and that the new manager is spraying more often. I don't know if I buy this because Tipton has owned the property for a year and the reviews mentioning the infestation were very recent, some within a few days. Plus, if there is a roach problem, spraying and giving your residents cancer is NOT the solution. The only way to rectify this is to fumigate.
I was displeased with the email communication between John and I as he seemed very short like he couldn't be bothered. I'm sure they'll rent that unit out to some poor unfortunate soul...it won't be us, however.
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