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  • Family of three went last week. The gentleman at the register, Keith, was very friendly. We had a coupon and he was unsure of their procedure as it was his first day on the register. He did let us know and apologized as he needed to get help. The Manager, Bree, then proceeded to yell from the back on how to do it. The directions did not appear to be clear so he went to her and asked for assistance. She then came to the front and was extremely rude to him. She talked down to him the entire time and then started entering information into their system without even explaining it to him. We had three coupons and instead of letting us know that they couldn't be used in the same order in a friendly way, she stated that you can't use them but that's besides the point and I don't have time for this. It appeared that she entered the information wrong in the system so Keith received help from another co-worker (didn't get her name) and she showed him the actual process. I was embarrassed and humiliated for the Keith and the other co-worker and how this so-called manager was completely rude and unprofessional! Food was fine & order was accurate.
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