Getting into an accident is no fun: Dealing with insurance companies, the other party involved, arranging for a rental car, blah blah blah... And the only positive thing that came out of that experience was going to Caliber Collision Centers.
Stepping into Caliber's office was pleasant, the workers were friendly, nice and attentive. I waited about 10 minutes before the employee took a look at my car and I turned over my keys. I waited longer for the rental car company to pick me up than the entire check-in process!
They called a few days later to give me an update. That they had all the parts in and they should be completed with my car in 7 business days. They explained that they were in contact with my insurance company to discuss the additional damages that were not included in the estimate under the hood of the car. They assured me that everything would be taken care of (it wasn't my fault so the other insurance company was paying for everything).
As promised, my car was ready on the day they told me. I got my car back looking better than before the accident! They detailed my car, cleaned the inside, somehow they got all the nicks out (in places that weren't even affected by the accident!). They made me feel that they genuinely cared about my car (as if it were my child-haha) and were so pleasantly nice during the entire process.
This company was recommended to me by a coworker and I will highly recommend anyone to take their car in to Caliber Collision Centers. My experience was exceptional!