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| - The stay was ok, the individual checking us in was not very nice. I have a hearing problem I asked my girlfriend to be my listener and the lady mumbled something it was very apparent she had been beaten up a bit as there was a large line and so I gave her some slack but she was a bit rude and got a little short with us.
The room was nice, the towels were minimal, the people that really drive the hotel, the cleaning crew were awesome and made our stay a great one despite that experience.
This resort fee thing that's popular in Vegas..to use the gym, and internet..well mixed feelings there, however the internet was extremely fast and easy to set up.
This hotel is in the middle of the strip and a short walk from pretty much everywhere so we had a good few days here without the need of using our car.
But I agree with a lot of reviewers on here, the wait staff at the desk it's a sign of management not coaching the staff, not encouraging them to go above and beyond, good things come to people that do their best at their jobs. They may not think of it as a career option perhaps, but regardless, put in your best effort, you never know who will be on the other side of that counter, imagine "I remember you, you were so nice to me and my wife and still had a smile even after checking what seems like thousands of people", at an interview where you are sweating bullets for a job you really want.
Management needs to make that one change or take lessons from the cleaning crew who were 100x's nicer, and it would clearly be a 5 star hotel.
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