I lived in NYC for a while, and have been to a few of their locations, I wasn't very impressed. They solely rely on tourist foot traffic. Mediocre food, at inflated prices to people who don't know any better. When I heard Pittsburgh was getting a location, I knew that they would need to change up their concept, if they wanted to succeed here... Well they didn't. I'm sure they'll do ok during conventions, but unless they make some major changes, Bill's won't last long in the Burgh.