My first and only time here, I called ahead earlier in the day for a fill based on the reviews here. I got in 15 minutes early and everything was fine . . . until several people showed up without an appointment. 3 adults and 2 kids under 10. The staff fawned over them and basically I was left to feel sub-human. The gel polish has lasted ONE WEEK only!! I feel like they stole my money; though it was only $25, if it only lasts one week, that really is not a good deal, especially when adding a tip. I was so hoping to find my "forever salon". Guess the search continues . . .