This review is about the management of Binkleys, not the food as I never got to use the $200 prepaid voucher I had for the establishment.
Having received a $200 voucher for my birthday I tried on several occasions to use it, I have two small kids and I travel a lot. On the three occasions I tried to use it they had not reservations available. One one occasion I had a reservation but had to cancel as I was sick (being fair)
I finally got a reservation and the manager called me and in a very abrupt way informed me my voucher was worthless as it had expired. Upon review the term EXP with a date is apparently the expiry date.
Given they had had the benefit of our money for over a year I thought they may be interested in honoring the voucher. NO I was informed and the neo fascist manager began to unload on me and chastise me for not being organized enough to use it.
I am pretty reasonable and it it were my place I would accommodate customers, more so if a person who prepaid, it would make sense you accommodate them with a reservation, however Binkleys stance is "we have your cash now, let's fill the place with people who are yet to pay and the idiots who prepay can wait till last"
This place may have great food but great management with a ficus on service and customers ...... NO WAY.
Mr Binkley or what ever your name is you Bilked me out of my birthday present, thank you.
I can only hope $200 worth of misfortune follows you.