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  • AWFUL! I will never again take my dog to petsmart for grooming. Over the phone an employee told me it would cost $40 because my dog is a Maltese/ shih tzu mix. When I brought him in they told me my dog was a havanese so it was $48, like I don't know my dog. Then Maria asked me what length for him I wanted. I said 7, which is more of a medium cut...she also asked me if I wanted them to express his anal glands, which I replied 'yes'. When I went back to get my dog he had the worst f-ing cut ever! She practically shaved his body bald to where he looked pink because of skin! Also, his head was poofy, uneven..AND she shaved his cheeks! She told me that because his hair is so wavy, she couldn't get the wave out, so she had to shave him shorter in order to do that. Are you kidding me??? If that had ANY validity then all wavy/curly haired people would be bald! Maria basically has no idea how to groom a dog with anything other than straight hair. I was pissed! And now today, I took my dog to the vet and his anal glands are impacted! Thanks a lot for doing ABSOLUTELY NOTHING correct, maria. Awesome. The only good thing I can say is that the manager refunded me my money immediately after the terrible grooming session. I had no intention of writing a review until I found out today about the anal glands. I'm so dissapointed in this place, really. It doesn't deserve even 1 stupid star, but this site makes you choose one! NEVER AGAIN!
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