I purchased my very first revolver here. I have called them several times to ask questions regarding their wedsite and products , and I have always been treated well, and they have been helpful. I have visited their shop several times and have always been treated courteously and my questions have been answered satisfactorily. I have only visited a gun store once before, however, I never felt out of place here. Most of the initial information I gathered came from various blogs or websites, but the staff here does correlate what I have researched prior to calling or visiting them. I got a great deal on a 357 Magnum and their bulk ammo is a good buy per friends who purchase bulk ammo themselves. Most of the inventory is online and comes in from out of State, but I felt fine with the wait. I have never invisioned a gun store to parallel as a fast food joint.