An update to my original review below. I recent moved to a second home. While they say it was free to move the system to your new home, it's only free if they do it. When I called ADT corporate they wanted to charge me a fee. Instead I told them to leave it at my old place and to give me a reduced rate, which they agreed to do... a month later I found out my service was cancelled, and that I was paying for a cancellation fee instead of having the service remain. Now I have to go back out to my other house to have a re-connection performed while it wasn't under protection by ADT for the past month or so...
I got the home security system installed.... which was expensive but at least i was to get 2 $100 gift certificates. Well they use a 3rd party to manage those gift certificates who charge a shipping and handling fee in addition, the certificates need to be sent within 30 days of installation along with page 1 of the contract. However, I didn't receive the certificates until months later and I didn't get the final version of the contact until that time as well. I'm now 4 months into my contract and unhappy with their level of customer service and doubt I will be eligible to get my $200 in certificates.
DON"T USE THEM... NOT WORTH IT