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  • Literally the worst service department in the valley, Rude, Unprofessional and flat out liars. I have a Diamond Extended Warranty with one of the most reputable warranty companies out there (interstate star RV warranty) and when I took my $75K Toy Hauler in for a Kitchen slide that wouldn't go out. He priced out the parts and said the slide motor was $400+ dollars and the warranty company was only going to cover the actual cost of the motor which was $140. I did some basic research and the warranty company was correct, I personally could buy that motor online for $124. I told Steven Vega the service adviser that I was not going to pay the difference and that if they could not do it for what warranty would pay for then just give it back to me and I would replace the motor. Steve then called me back on December 29th and said he could get everything done for no additional cost and I said Steve so you are telling me everything is covered and he said Yes. Today on January 13th Steve called to tell me my RV was ready and when I asked what my portion of the total was he told me I owed $200+ dollars for the difference on the motor and I told you I did not authorize that motor if it was not covered. So I told him they could take the motor off and I was not paying for it or the labor since I did not authorize it. He said that they would charge me for the labor to remove it. So now I have to fight with his management and my attorney to get my RV back. Do yourself a favor run, run and run again if you are thinking of getting anything done at Little Dealer Little Prices.
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