I went to Modern Nails yesterday for a mani-pedi. The pedicure was well-done by a nail tech who had provided services 6 weeks ago.
I requested a shellac manicure which became a total nightmare. The polish the tech was using was not staying on the nail. It was not looking good. After several attempts by the nail tech to fix the issue by instructing me to place my hands under the drying element, I knew that this disaster was getting worse. I told the tech to stop and to remove the polish so that I could leave without a manicure. The polish was caked and the tech began to use a nail sander to remove the polish. My fingers were burning and I kept pulling away. There is a burn on my right pinky from the sander.
The tech yelled to the owner when I declared that I was not going to pay for any services due to injury and trauma that I was experiencing. The salon owner yelled "F--- Y--!" She then attempted to remove the polish from my toes! I told her to"stay away from me". I then left the salon and told the tech and the owner that I'd be reporting them to the BBB and the Chamber of Commerce.