Very poor experience staff were not sincere when asking about stay. Room was dirty and although bed was comfortable linens were thin and stiff. Also no refrigerator. I felt nickel and dimed - Internet service 9.95 per day. Who charges for Internet any more? No coffee service in lobby? We where there with friends and security was pushy and intimidating. It was saturday night and the staff was over zealous at 9:30 were were told we need to get our rooms there a curfew. Sounds unbelievable. Hyatt Hotel management should get customer service training. Sorry it was not address will need to real think about staying with Hyatt again.