I have not had a great experience with this place whatsoever. I bought a livingsocial deal for laser hair removal and decided to do my underarms. My technician is never very friendly, and makes me feel almost uncomfortable at times. After undergoing the laser 4 times, I have not seen ANY results. I have been doing a brazilian laser hair removal at a different medspa and have had GREAT results, completely different from my experience at SSHH. I'm not sure if the laser equipment at SSHH is inadequate or if the people don't know what they are doing, but I would NOT recommend this place. You will be wasting your money!