Worst customer service experience ever!!
My sister and i went to have lunch here, everything was good, server was good. But one of the lunch specials tasted off, the chicken tasted almost not fully cooked. We told the server, and he acted weird about it. We didn't have time to wait for anything else, and had a two year old.
And not to mention, he offered us to have dessert like in replacement for the meal. During us explaining to him our issue... He was never sympathetic or tried to say sorry about what had happen.. I'm sorry but if chicken doesn't have a right texture I won't eat it nor will I give it to my 2 year old son. So I sent it back.. Never was asked to remake it... Nothing was said ... Just if we wanted anything else or the dessert.. I get the bill & I'm still being charged for the whole meal... So I walk in there to ask why I'm still being charged for something I didn't touch and he tells me that "there is no return policy" "it was still made" "the chef tasted it and said its fine" so I walk out feeling very frustrated.... & my sister goes in from the patio to talk to a manager.. She was so rude!!! She said she would not take it off the bill what so ever and that the chef tasted it and it's fine... & if we want they can box it up for us ! WHAT? After your chef tasted our food and I just told you the chicken wasn't right! We will never come back ever again! I had this dish before here and I know this one wasn't right. And the server should think about how he handles his customer problems and maybe find a different job because now it's hurting him. So here's your warning... If it doesn't come out right, they simply don't care....