This place makes me so irate. There aren't a lot of places in the Phoenix area that have this much potential and squander it without effort. One of the best patios in the city, decent happy hour (although they are very overpriced when it isn't happy hour), boche ball, and live music on Sundays. I say that to say this. Probably the worst customer service in Arizona. It doesn't matter what day of the week or time of day I go. Busy or slow, hot or cold, I can't believe how poorly this place treats it's customers. It's almost like they think it's a privilege to drink there. I try the place about once every couple months and it has become a game with our group of friends to see how long it will take to get service and how many times our waitress will roll her eyes at us. The place is like spaghetti-o's...you forget how much you hate it so you remind yourself a couple times a year.