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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • By far the WORST company I have ever dealt with. I wish I listened to my instincts because I should have known from the pushy, overdone sales pitch this was going to be a disaster. Not only did they not do what they promised, which was cleaning my brand new porcelain tile floors in my new spa they RUINED the new grout and all my baseboards! Once everything dried and I could really see the damage, which was just about 2hrs later, I called the company right away and when I complained and told them about all the damage I was basically told "That's to bad. Well I guess we can give you 10% off your NEXT service" NEXT SERVICE, are you KIDDING ME! So of course I asked to speak with a manager and of course I couldn't right away since this truly is the worst company ever and their "manager" didn't call me back for 2 day's! This so called "manager" then tried to argue with me and tell me how they were not going to refund any portion of their service and I should be happy with the 10% off next service offer! If any manager at my small business ever treated a customer like I was treated they would be fired. Since I clearly wasn't getting through to this "manager" I tried reaching out to the corporate office of Stanley Steemer which, surprise surprise didn't work and I never heard back from anyone then tried reaching out to the BBB and that didn't even work! Well thank goodness there is Yelp and if I can prevent just one person from making the mistake of hiring Stanley Steemer then I feel they are getting the karma they deserve.
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