I visited this location last night to watch the Patriots game since I'm from Boston and was in town visiting a friend. I had to say my experience was amazing. There was a drunk customer behind us who was harassing me and calling me derogatory names. My friend was upset and told the manager and he took care of the situation the right way. The heckling stopped and he made sure he checked on us numerous times. Then we went to close our bill. He took money off of it. I didn't expect that or didn't even ask for that and that truly made me feel so appreciative. I think the managers name was Dave. He is a great manager! Buffalo Wild Wings you are very luck to have such a great manager working for your company!