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| - First off, I loved the room itself. Great layout, in which the bed is 270 degrees around from the front door and 180 degrees around from the bathroom. Picture sort of a giant, right-angled comma. I also loved the style and decor, and it was clean and spacious. In addition, there were so many little details that stood out:
+ A blue recycling bin right in the room
+ Wood (or fake wood) bathroom floors, so you don't slip as easily and they aren't freezing cold in the morning! Also, it's more handsome than tile.
+ DOUBLE roller blinds (not curtains or venetian blinds) to keep out the pesky morning sun; these things worked brilliantly.
+ A little sitting area by the window with two chairs and a small coffee table
+ Flat-panel TV mounted to the wall, which helps keep a clean, modern look by eliminating the common chunky TV cabinet
+ Dual shower options--the detachable "wand" and the ceiling-mounded "rain"-style shower head
+ Eco-friendly toiletries
+ Hands-down the best hotel tap water I've ever had: no taste of chemicals, minerals, metal, or anything else besides water. And ice cold! This is important to me because unless I can drink the hotel water, I get dehydrated when travelling because bottled water adds up, and I'm away from my home/work water-drinking habit.
+ Instantly responsive and efficacious climate controls
+ Newspaper which oddly came only on Tuesday (not Sunday or Monday)
Two things keeping this great experience from five stars:
1. The parking garage is a nightmare. I read the reviews about it (here and on hotels dot com) but assumed that they would be finished by now. The garage was full, which is understandable, but it was extremely close quarters in there, and both the first and second floors ended in dead-ends, necessitating a fifteen-point turn to go back the way I came in. Thankfully, there was a public garage around the corner, with a pedestrian exit just a few steps from the hotel front door. But Novotel really should put up signs for alternate parking options, as well as to warn away anyone trying to enter the hotel garage.
2. The free wi-fi did not work at first (the landing page would not accept the password given to me by the hotel), and the front desk had to put me through to technical support. After a seven-minute conversation, the guy was able to set me up with access for the duration of my stay. But all I SHOULD have needed was a PIN. I'm moderately distrustful of what he had to do to give me access, but all I gave him was the IP4 address and no identifying information about me besides my room number. Hopefully I haven't been infected with some virus or identity-thieved or some such thing.
All in all: fabulous room; good location, just where I like it--on the edge of downtown but within a few minutes' walk of the good stuff; a little rough around the edges with two of the amenities, but both quickly solved. I would stay there again, especially with the great price through hotels dot com.
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